At Mutual, our focus is fairness and transparency. Our aim is to provide a platform where all members benefit mutually. Our driving force is to deliver the best user experience for buyers, sellers, and agents in a respectful and honest environment. Our platform provides a safe and trustworthy environment ensuring that users’ privacy is a priority and always maintained. Your contact information is only shared:
Buyers: When you ‘Super Like’ a property, your contact details will be automatically sent to the relevant estate agent only after the property has been changed to ‘Off-Market’, placing you at the head of the queue.
Sellers: Any contact information provided by prospective sellers is only shared with the estate agent(s) they have chosen to request marketing appraisals via the Mutual platform.
Estate Agent’s: Contact information will be sent to buyers who have ‘Super liked’ a property once instruction has been confirmed and the property status has changed to ‘Off-Market’.