The London Borough of Croydon is one of the most competitive marketplaces for estate agents. In an area that boasts numerous excellent estate agencies, the community have a wealth of options whether they’re looking to buy, sell, or rent property.
To help you find the best-rated estate agents in Croydon and the wider area, Mutual Off-Market has compiled a list of the Top 10 Estate Agents in Croydon based on online reviews.
10) Mann Estate Agent South Croydon – 4.8
The South Croydon branch of Mann Estate Agents has received favourable reviews from 91 reviewers on Google, who praise their high levels of service and professionalism above all else.
Mann has been serving London and the South East for over 100 years, so their longevity is no surprise when branches like South Croydon show what it means to deliver excellent service, often going the extra mile for their customers.
First-time buyer Melanee said: “My husband and I just purchased our first home through Mann Estate Agents in South Croydon. Lino and his team were amazing from start to finish. They were efficient, polite, helpful and so down to earth. They even helped with chasing up solicitors.”
9) Oaks Estate Agents, Croydon – 4.8
The Croydon-based Oaks Estate Agents say are a reassuring, highly professional outfit situated on Bingham Corner, boasting reliability and being down-to-earth among their greatest qualities.
With almost three decades of experience under their belt serving the local areas of Streatham, Croydon and South Norwood, they consider themselves a huge part of the local community, getting involved by sponsoring local schools and hosting communal events.
The estate agents have received 153 reviews on Google, each packed full of praise for their communication and valuations, among many other things.
Property owner Danielle said: “Oaks made letting my property so easy from start to finish. Responsive, approachable and brought in brilliant tenants very quickly. The team (Brad, Patrice, Enrico, in particular) is incredibly knowledgeable and handled all aspects of the let professionally and efficiently. Really smooth service, I wouldn’t work with any other agency.”
8) Streets Ahead Croydon Central – 4.8
Based on the High Street, the award-winning Streets Ahead Croydon Central branch have certainly been busy, amassing a staggering 572 reviews on Google. Under the stewardship of Managing Director Bob Hay, Streets Ahead has carved out a name for themselves in the wider area, known for their enthusiastic, punctual and caring approach.
Since 1990, Streets Ahead have been positioning itself as the go-to estate agent in Croydon and the surrounding areas. Since 2010, they have won 29 national awards for the part they play in the community, their innovation and marketing, and their pioneering foray into New Homes.
Homebuyer Amelie said: “Cat and Danny are knowledgeable, caring and will do everything they can to help with your house purchase. Calling me on their days off just to check in when they really should be enjoying the peace and quiet. 100% recommend for your next purchase!”
7) Move Revolution Purley – 4.9
Move Revolution, located in Airport House, Purley has been plying their trade in Croydon since 2009, after setting up as a small two-person team with big ideas. Early on they took a stance on well-crafted marketing and attentive customer service, noticing the need to stand out from the crowd.
Move Revolution’s strength, by its own admission, lies in its people and their dedication to the craft. A level of caring is plain to see from the 65 glowing reviews they’ve received online which time and again highlight the quality of its team and professionalism.
Seller Natasha said: “I have been so impressed from start to finish with a level of service, professionalism and care that I have received from Dan and his team at Move Revolution. My initial thoughts of Dan were that he was nothing like the typical ‘estate agenty’ estate agents…he knew his stuff, the local area and impressed me without the hard sell.”
6) Bairstow Eves Shirley – 4.9
The Shirley branch of Bairstow Eves, situated on the corner of Wickham Road, covers the immediate area as well as the borders of West Wickham, Beckenham and Croydon.
With a heritage stretching back to 1899, the Bairstow Eves chain needs no introduction. Now owned by the Connels Group, the UK’s largest estate agency network, Bairstow Eves boasts over 100 branches under its brand. This reach, combined with passionate local estate agents, means the Shirley branch has a wealth of market knowledge at hand.
Homeowner Eddie said: “Easy to write a review when there’s a positive outcome however I’ve let the dust settle to think this through. Changed estate agents after 9 months of woe, to Bairstow Eves. Good move. Samantha knows her stuff, good local knowledge and suggested a different marketing strategy which worked. Siobhan kept me informed of progress on a bi-weekly basis even if not a lot was going on…..communication is key. When Boris said ‘go’ to the housing market, Bairstow Eves were up and running again, pronto.”
5) Truuli Letting & Estate Agents – 4.9
Truuli Letting & Estate Agents, based out of The Lansdowne Building in Croydon, are passionate about property. With a team of knowledgeable agents who go the extra mile, they’ve amassed a great client base and an even greater reputation in the area. Transparent pricing, attentiveness and teamwork are the hallmarks of Truuli Croydon, as reflected in its 299 stellar Google reviews.
First-time buyer Rachel said: “We recently bought in Crystal Palace via Truuli. Michael Anthony was the agent for the vendor and he was excellent to deal with. Timely, professional and extremely helpful. We were first time buyers with no chain and he worked with us and the solicitors to get the sale through in less than 7 weeks. This meant we could benefit from the Stamp Duty holiday. Michael went above and beyond on helping answering our requests. I’ve already recommended him to a friend who is looking to sell.”
4) John Dallas and Partners Estate Agents – 5.0
John Dallas and Partners Estate Agents, based in South Croydon, prides itself on being independent since 1968. Because of that independence, the team at John Dallas say they are free to focus on the needs of their clients rather than targets set by larger chain and franchise estate agencies.
Among its most lauded qualities are its professionalism, responsiveness, value and dedicated team, which has gone above and beyond during the pandemic. When things were very difficult for estate agents, homebuyers, sellers and renters, John Dallas sprung into action for countless customers, leaving a positive impression on many.
Homebuyer Steve said: “We will always remember and be grateful the heroic efforts of Paul and the whole team at John Dallas who helped us buy our first home as a married couple. Buying a house is always tricky, but if like me you lose a job and start another within 1 month and in the middle of all that you also get married and have to sell a flat to buy your new house with your wife, John Dallas makes it a smooth process.”
3) Paul O’Shea Homes – 5.0
At number three is Paul O’Shea Homes, a bespoke estate agency that has over 20 years of local estate and letting agency experience in Croydon and the surrounding areas. In its own words, the estate agency prides itself on being professional, friendly, attentive, and always acting in the best interests of its clients.
As far as estate agents in Croydon go it may not be the biggest, but it has a core team of passionate individuals working hard to serve the wider community. Its customer base highlights experience and communication as the standout traits of the estate agents, something that is reflected in the Paul O’Shea blog, where the team regularly shares informative pieces about buying, selling and everything in between.
Landlord Adam said: “I was particularly impressed with Paul’s digital capabilities. I was always made aware of upcoming viewings with details of the time, date, the name of the potential tenants as well as who would be showing the property, be it Paul himself or one of his team. This was closely followed up with emails giving feedback on how the viewing went with great objective feedback outlining the positives and areas of concern.”
2) iProperty UK – 5.0
Famed for its handling of rentals, iProperty UK, an estate agent situated in Airport House, Croydon, has an excellent track record in the local area, which a dedicated group of clients who use its services time after time. Prompt communications, attention to detail, and affordability have left an impression on the local market.
In a fiercely competitive area full of forward-thinking agencies, iProperty stands head and shoulders above the competition for its technological approach and future-focused team, scooping 41 stellar reviews on Google, rating it as one of the best estate agents in Croydon.
Renter Krish said: “I have always had very positive experiences with iProperty. IProperty is very professional and puts at the centre interests of its service users, whether landlords or tenants. If you are looking to sell or rent, give iProperty a try. You will have no regrets. I have no hesitation in recommending iProperty for its service.”
1) Folklands Estate Agents – 5.0 🏆
Taking the top spot and the official title of the Best Rated Estate Agent in Croydon is Folklands Estate Agents. Situated on Brighton Road in South Croydon, Folklands is a fresh company with a wealth of experience spanning decades.
Under the guidance of Richard Marsh and David Priestly, the team strive to meet the three core principles of Folklands: Honesty, Transparency and Integrity. The two directors are both homeowners in the area, so they understand the local community and the market better than most, positioning them as the preeminent estate agents in Croydon.
Known for its attention to detail, Folklands does an exceptional job at marketing properties and is a specialist in sales, lettings & management services. Its blend of high street and online exposure give Folklands a significant reach. Coupled with its excellent photography and meticulous attention to detail, Folklands proves to be a surefire winner for vendors and homebuyers in Croydon.
Renter James said: “I rented for around five years in London at a number of different properties and estate agents, and Folklands were by far the best estate agents I had the pleasure of having. The team are professional, friendly, quick to deal with issues and take care of their renters, unlike many estate agents. If I were ever renting in London again, they would be the first people we get in touch with. Thank you for a lovely year.”
Landlord Janis said: “Richard, Marco and the team have been brilliant. It is the first time I had rented out a property and they helped me through each stage. Very professional, always on had to answer any queries. They managed to find me a tenant within a week, excellent service, would highly recommend.”